Email marketing

Every quote followed up, in your name.

Automations that answer quote requests within the hour, write after a room session and send your newsletter in your brand. From your own address, and only once you approve the drafts.

Everything included. Nothing goes out without your approval. Or book a demo

Marketing › Email › Quote follow-up Ask Ardi My Visualizer
Quote follow-up On Pause
Quote requestFrom the visualizer, the assistant or a formTrigger
Wait 1 hourWithin opening hoursWait
Your quote for oak herringboneThe quote, a free sample, a visit linkEmail
If no reply in 4 daysStops if they reply or orderCondition
A sample, on usThree floors close to the one they choseEmail
96
Quote requests · 30 days
71%
Opened · 30 days
38
Replied · 30 days
22
Visits booked · 30 days
From Marc at Your Store <marc@yourstore.com>
Subject Your quote for oak herringbone, 24 m²
Your Store
Hi Claire,
Thank you for asking. Here is your quote for the oak herringbone you looked at, with 10% added for cuts.
Oak herringbone 14mm26.4 m²
Underlay26.4 m²
Total$1,742
Book a visitFree sample
Make it shorter…Send test
What your customer opens

An email from your shop, not from a tool.

Your name, your address, your colours and the product they asked about. It sits in their inbox next to mail from people they know, and reads like it.

MailC
Inbox1 to 50
Your Store10:42Your quote for oak herringbone, 24 m²Hi Claire, thank you for asking. Here is your quote, with 10% added for cuts…
Your StoreTueThe autumn edit: reeded oak and warm stoneNew this season: the Alma sideboard, in four finishes…
JJulia BeckerTueSaturday?Are we still on for the market on Saturday morning? I can…
Your StoreMonStill deciding on a tile?You were looking at our sage zellige. A few things that help…
DDaniel, building managerSep 30Lift maintenance on ThursdayThe lift will be out of service from 9:00 to 12:00…
EEmma LaurentSep 29Photos from the weekendHere are the ones from the lake, the light was lovely on…
SSophie, book clubSep 28October pickWe settled on the short one in the end. See you on the 14th…
Your quote for oak herringbone, 24 m²
Marc at Your Store <marc@yourstore.com>to Claire Martin
Your Store

Hi Claire,

Thank you for asking. Here is the quote for the floor you looked at, with 10% added for cuts. It holds for 30 days.

Oak herringbone 14mm
Brushed, matt oil · $58 / m²
Floor, 26.4 m²$1,531
Underlay$211
Total$1,742
Book a showroom visitOrder a free sample

Questions about fitting or delivery? Just reply, it comes to me.

Marc

Your Store · 14 Market Street · Unsubscribe
Follow-up and campaigns

Written to each lead, sent at the right time.

Three kinds of email do most of the work for a home store. Each is drafted for you and runs once you switch it on.

  1. Claire Martin asked for a quoteOak herringbone 14mm · 24 m² · today 9:40
    1 hThe quote, a sample, a visit linkSent
    Day 4A sample, on us, and three close matchesIf no reply
    Day 10A short note from MarcIf no reply
    Stops when:They replyThey orderThey book a visitThey unsubscribe
    Quote requests

    Answered within the hour, followed up after.

    When a shopper asks for a quote, they get it with the product, the quantities, a free sample offer and a visit link. If they go quiet, a second and third note follow. It stops the moment they reply.

    • Quote with quantities and waste added
    • Sample and showroom visit links
    • Stops on reply, order or visit
  2. From Your Store <hello@yourstore.com>
    Subject Still deciding on a tile?
    The tile you were looking at

    You tried our sage zellige on Sunday. Here it is again, with two close relatives and what people ask before they choose.

    Sage zellige 5x15
    $89 / m²
    Terracotta zellige
    $84 / m²
    White zellige
    $79 / m²
    Handmade, so each tile is a little different. Rated for showers. Samples ship free.
    Try it in your room
    Lead
    Emailclaire.m@…
    ConsentYes, Sunday
    Products triedSage zellige 5x15
    QuoteNot yet
    Room photos stay in the shopper’s own session. They are never stored on the lead or put in an email.
    After a room session

    A note about the products they tried.

    A shopper who left their email in the visualizer hears from you about the products they tried, with close alternatives and the answers people ask for. Their room photo is not part of the lead and never goes in an email.

    About the visualizer
  3. Your StoreOctober
    The autumn edit
    Reeded oak, warm stone and soft wool. What is new, and what our customers chose this month.
    Alma sideboard
    $1,480
    Curved boucle sofa
    $2,190
    Wool bouclé rug
    $640
    Sage zellige 5x15
    $89 / m²
    Visit the shop
    Newsletters

    Your newsletter, in your brand kit.

    The agent drafts the month’s newsletter from what is new, what sells and the pictures the content studio made, laid out in your colours and type. You edit, approve and choose when it goes.

    See the content studio
  4. SendingConnected
    From nameMarc at Your Store
    From addressmarc@yourstore.com
    Reply-tomarc@yourstore.com
    Serversmtp.yourstore.com · 587 · TLS
    SPF DKIM DMARC Test email received
    Your own address

    Sent from your server, in your name.

    Connect your mail server once. Emails go from your name and address, replies come to your inbox, and the checks that keep you out of spam are shown before anything is sent.

You stay in charge

Drafts wait. Sends are logged. Opt‑outs are honoured.

  • Quote follow-upEdited by you
    The autumn editWaiting for you
    After a room sessionWaiting for you
    Send me a testApprove

    Every draft approved first

    Read it, send yourself a test, edit any line, then switch it on.

  • SentLast 7 days
    CClaire M.Quote follow-up10:42
    LLucas B.After a room session09:15
    AAnna K.Quote follow-upYesterday
    PPaul D.The autumn editTue

    A history of every send

    Who each automation wrote to and when. Pause, change or duplicate it.

  • Paul D. unsubscribed
    Removed from every automation and newsletter. Today 08:12.
    Unsubscribe link in every email Your postal address in the footer Consent kept with each lead

    Unsubscribes handled

    One click removes a person from everything. Consent is kept with the lead.

  • ENYour quote for oak herringboneFRVotre devis pour le chêne point de HongrieESSu presupuesto para el roble en espigaARعرض السعر لأرضية البلوط

    In their language

    Drafts in English, French, Spanish or Arabic, matched to the shopper.

How it starts

Connected in an afternoon.

  1. 01
    smtp.yourstore.com
    Connection works SPF and DKIM found Test email received

    Connect your mail server

    Your SMTP details, once. A test email checks the connection and the records that keep you out of spam.

  2. 02
    Quote follow-up
    After a room session
    Came back to a product
    Monthly newsletter

    Pick the automations

    Quote follow-up, after a room session, came back to a product, the monthly newsletter.

  3. 03
    Drafted from your brand kit
    Your quote for oak herringbone, 24 m²
    EditSwitch on

    Approve the drafts

    Each is written from your brand kit. Edit, test, then switch it on.

Questions

About email marketing

Something else? Ask us directly.

What does it send from?

Your own mail server, from your own name and address. You enter its SMTP details once and send yourself a test. Nothing is sent until the connection works, and the workspace says so plainly.

Who does it write to?

Your leads: shoppers who asked for a quote or left their email in the visualizer, the shopping assistant or a form on your site, and agreed to hear from you. Newsletters go to the subscribers you import or collect.

Are shoppers’ room photos used in emails?

No. A follow-up after a room session names the products the shopper tried and links back to the visualizer. The photo of their room stays in their own session. It is not stored on the lead and never appears in an email.

Do we have to write the emails?

No. Each one is drafted from your brand kit and the products involved. You can rewrite any part, send yourself a test, and switch the automation on when you are happy with it.

What stops a sequence?

A reply, an order, a booked visit or an unsubscribe. Replies come straight to your own inbox, so the conversation carries on with a person.

Does sending use credits?

No. Automations and sends do not use AI credits. Writing a new draft with the agent does, and so does making new pictures for a newsletter in the content studio.

Start this week

No quote left unanswered.

Connect your mail server and switch on the quote follow-up. Everything is included in every plan.